How One Clinic Boosted Capacity Without Adding Staff

In the world of healthcare, the equation for boosting patient capacity has traditionally been simple: add more staff. But with rising costs and a shrinking labor pool, that’s no longer a viable or sustainable solution for many clinics.

So, how can you see more patients and improve access to care without hiring more people?

The answer lies in efficiency through technology. By implementing AI-powered clinical documentation, one forward-thinking clinic was able to dramatically boost its capacity by simply giving its existing physicians their time back.

Here's how they did it:

• Eliminated After-Hours Charting: The AI scribe handled the bulk of the documentation in real-time. This meant physicians no longer had to spend hours after the clinic closed on administrative tasks.

• Reduced Patient Visit Time: By integrating documentation into the visit, the need for a separate charting block was eliminated, allowing for a more streamlined flow between patients.

• Created More Availability: The time saved on documentation could be used to see more patients, open up new appointment slots, or simply reduce the workload on the existing staff.

• Improved Clinician Satisfaction: With a lighter administrative burden, the physicians were happier, more engaged, and less likely to experience burnout.

This clinic proved that the secret to boosting capacity isn’t always about adding resources; it’s about optimizing the ones you already have. By leveraging AI to solve a core efficiency problem, they improved both patient care and the well-being of their staff, a win-win for everyone involved.